The Cold Pro Team bring us well thought out, sensible and fiscally responsible recommendations with a “fix it if you can, if it makes sense” approach. The Cold Pro technicians are very knowledgeable, always work safe, are experts in the HVAC trade and consistently professional. We are very pleased with the exceptional level of customer care and service we receive from all of The Cold Pro Team and would not hesitate to recommend Cold Pro for any project large or small. 

I have been working Cold-Pro for the last two years and give them the highest recommendation. I have found them very professional and willing to go above and beyond to help. What I appreciate most is that not only do they come and fix the problem but also explain what went wrong, how they fixed it and what to watch for in the future. Any suggestions for solutions always come with the best option and the more affordable option with a long list of pro and cons to each.

Cold-Pro has been a strategic partner in our construction and renovation of industrial construction projects over the past few years. Their commitment to service and problem solving has been outstanding along with providing us with cost effective solutions to complex HVAC mechanical and refrigeration issues. We appreciate the continued technical abilities of the team at Cold-Pro as we engage in current and future commercial and industrial projects.

The Cold Pro Refrigeration and HVAC Inc. Team have been doing the routine and emergency service, preventative maintenance, and new equipment installations at all of our Park Place Seniors Living Care and Retirement Sites in the Greater Vancouver and Lower Mainland Areas since 2019. We greatly appreciate the very honest, careful, and serious approach that the Cold Pro Team have when they service, repair and evaluate our equipment.

The response time to critical issues is excellent. I don’t think I have had to wait more than a couple hours for someone to come fix a problem even when the problem isn’t critical. The guys that come to do the scheduled maintenance are very professional and reliable. I appreciate that they are always looking at what they can do to prevent issues down the road. I have found them to be an excellent resource for our company and glad to have them supporting us. 

Cold Pro is the go-to team when it comes to HVAC. Dave and his team are professionals that provide a high level of service and very knowledgeable with all facets of their trade.